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Support · AnyDesk
New and Improved Support with AnyDesk
Download AnyDesk — free for E38 customers
E38's support is expanding its capability with the addition of AnyDesk software. This software will streamline your support experience so you can get back to work quickly and easily. It's free for our customers to download and the steps below will walk you through installation and the important settings needed for operation.
Android
1
Download and install AnyDesk from the Google Play Store
2
Open the app and complete the initial setup
3
Install Plugin AD1
4
Consent to Plugin AD1
5
Activate Plugin AD1
6
Share your AnyDesk address with E38 Support
7
Accept the incoming connection from E38 Support
8
Set the permission profile when prompted
iOS
1
Download and install AnyDesk from the App Store
2
Share your AnyDesk address with E38 Support
3
Read the warning, type "I read this", and accept the connection
4
Tap Accept
5
Tap Start Broadcast
Computer
1
Download and install AnyDesk on your computer
2
Share your AnyDesk address with E38 Support
3
Accept the connection and set permissions when prompted